BETA
This is a BETA experience. You may opt-out by clicking here
Edit Story

ServiceNow CFO Gina Mastantuono: The C-Suite Interview

“The role of the CFO is really evolving ... I spend as much time with my CHRO as anyone in the finance function.”


Gina Mastantuono studied accounting at the State University of New York at Albany because she figured “they always need accountants, even in a recession.”

The chief financial officer of ServiceNow, who was recently named to ForbesCEO Next list of leaders likely to lead some of America’s largest companies, then got a job at EY and has been taking risks ever since. She left EY to become international CFO at Revlon, then “a dollar stock going through a big revitalization,” and moved her young family to the West Coast to join IT giant Ingram Micro because it offered an opportunity to work in a business that had scale and “razor-thin margins.”

With ServiceNow, a born-in-the-cloud software company that helps companies manage digital work flow, she was attracted to the challenge of working in high-growth tech and the chance to learn from CEO Bill McDermott. Along the way, Mastantuono says, it’s clear that the role of the CFO is changing. “We’re absolutely being looked at as the strategic partner across the enterprise. connecting the dots across the enterprise,” she says.

That means working more closely with C-suite peers, from collaborating with the CIO on investment priorities to talent leaders on recruiting and retaining people as the company rapidly expands. “I spend as much time with my CHRO as anyone in the finance function,” she says, “looking at how we’re driving purposeful work, how we’re thinking about talent strategy across the board.”

Click on the video above to hear Mastantuono’s thoughts on taking calculated risks, developing empathy, and the power of being uncomfortable as a leader.

Follow me on Twitter or LinkedInCheck out some of my other work hereSend me a secure tip

Join The Conversation

Comments 

One Community. Many Voices. Create a free account to share your thoughts. 

Read our community guidelines .

Forbes Community Guidelines

Our community is about connecting people through open and thoughtful conversations. We want our readers to share their views and exchange ideas and facts in a safe space.

In order to do so, please follow the posting rules in our site's Terms of Service.  We've summarized some of those key rules below. Simply put, keep it civil.

Your post will be rejected if we notice that it seems to contain:

  • False or intentionally out-of-context or misleading information
  • Spam
  • Insults, profanity, incoherent, obscene or inflammatory language or threats of any kind
  • Attacks on the identity of other commenters or the article's author
  • Content that otherwise violates our site's terms.

User accounts will be blocked if we notice or believe that users are engaged in:

  • Continuous attempts to re-post comments that have been previously moderated/rejected
  • Racist, sexist, homophobic or other discriminatory comments
  • Attempts or tactics that put the site security at risk
  • Actions that otherwise violate our site's terms.

So, how can you be a power user?

  • Stay on topic and share your insights
  • Feel free to be clear and thoughtful to get your point across
  • ‘Like’ or ‘Dislike’ to show your point of view.
  • Protect your community.
  • Use the report tool to alert us when someone breaks the rules.

Thanks for reading our community guidelines. Please read the full list of posting rules found in our site's Terms of Service.