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Microsoft: Say 'Goodbye' to Cortana App in 2020

Microsoft says it'll discontinue the Cortana app for iOS and Android devices starting in January. The digital assistant will shift to operate as a built-in feature on Microsoft's existing services.

November 17, 2019
Microsoft Cortana Logo

Cortana will exit iOS and Android next year. Microsoft has confirmed in a support page that it'll pull the digital assistant as a standalone app from both platforms on January 31, 2020. Not all countries will lose Cortana immediately, however.

When the aforementioned date hits, Microsoft will no longer offer the Cortana app in the United Kingdom, Canada, Australia, Germany, Mexico, China, Spain, and India. The entire list of countries doesn't appear on the support page, but Microsoft confirmed all of them to The Verge. It should be a sign that additional countries will lose support throughout next year.

The standalone app lets Cortana listen to voice commands and respond through its knowledge graph or integrated third-party services. It tried competing with Siri on iOS and Google Assistant on Android, but Cortana failed to gain traction. Now, it'll be transitioned to a built-in feature on Microsoft's other products.

"Cortana is an integral part of our broader vision to bring the power of conversational computing and productivity to all our platforms and devices," a Microsoft spokesperson told The Verge. To make Cortana as helpful as possible, we're integrating Cortana deeper into your Microsoft 365 productivity apps, and part of this evolution involves ending support for the Cortana mobile app on Android and iOS." Cortana was recently announced to be a productivity enhancer in Outlook Mobile.

Microsoft hasn't shared what will happen to the Cortana app in the United States, though it'll likely lose support sometime in 2020.

If you're on Windows 10, Cortana should remain in action. It doesn't look like Microsoft has any plans to discontinue the digital assistant altogether. Cortana will continue to operate on PCs and within dedicated services such as Outlook.

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About Justin Herrick

Justin is easily attracted to power buttons. His interest in technology started as a child in the 1990s with the original PlayStation, and two decades later he can't keep his hands off the latest gadgets. His work has appeared in TechnoBuffalo, Talk Android, Business Insider, and other award-winning publications. If you're interested in his latest ramblings, drop Justin a follow on Twitter @JustHerrick and Instagram.

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