Small Business

As the Economy Tanked, Brits Opened Bookstores

Cheaper rent is helping local shops, which are banding together to fight Amazon.

Rachel Thomas at Parade’s End. 

Photographer: Romilly Lockyer for Bloomberg Businessweek

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Rachel Thomas had long dreamed of owning a bookshop, perhaps once she retired from her job as a project manager. She might then have the time and money to open a storefront brimming with the latest titles from authors she loves, and to share them with local readers. She never expected that the right moment would come during a global pandemic in which shoppers barely dared to venture beyond the kitchen or couch.

But since Thomas opened Parade’s End in southwest London last November, she has discovered the benefits: grateful customers and a good deal on her lease. “I wasn’t sure I’d make any money in the first year; I thought I’d be operating at a loss,” Thomas says. “Despite Covid, I broke even, and that’s definitely thanks to the local people.”